Employment Opportunities: 
Support Staff (Full-Time)

Job Title: Support Staff
Department: Support
Supervisor: Robin Runge
Full-Time (8am-4:30pm; Monday - Friday, and occasional Monday evenings) with Benefits
Bilingual is Preferred

Overview: The Support Staff is responsible for providing support to Center Associates. This support may include a variety of tasks such as general office management, answering phones, speaking with clients, assisting other employees, and clerical work. 

Center Associates provides quality services focused on meeting the mental health needs of individuals and the community.

Major Duties and Responsibilities:

• Answering phones
• Reception coverage
• Scheduling and cancelling appointments
• Assist clients with insurance/account information
• Any additional duties as rested by manager
• Bilingual (preferred)

Qualifications for the Job:

• Education Requirements:
  • ​High School Graduate
• Experience
  • ​Excellent customer services skills
  • Telephone etiquette
  • Insurance
  • Coding
  • Business Office Duties
• Competencies
  • ​Computer skills
  • Skills in organization and problem solving
  • Able to prioritize
  • Work well in a busy environment
  • Effective interpersonal skills (Peers, clinician's, clients)
• Physical Requirements
  • ​Standing
  • Walking
  • Sitting
  • Lifting (#20 max)
  • Carrying (25 ft)
  • Reaching/pushing/bending/stooping

Please submit resume to info@centerassoc.com

Robin Runge, Business Director
Center Associates
3809 South Center St
Marshalltown, Iowa 50158
641.752.1585